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Returns & Sleep Trial Policy

We want you to love your new organic sleep experience, which is why we offer a generous 365-night trial on our mattresses. If you are not completely satisfied after a 30-day adjustment period, we will help you arrange a return for a full refund.

1

Test Your Mattress

Sleep on your new Avocado mattress for at least 30 nights to allow your body time to adjust to the support of organic latex.

2

Initiate a Request

If you decide it is not the right fit, contact our customer experience team via our online portal within your trial period.

3

Schedule a Pickup

We do not require you to re-box the mattress; instead, we will coordinate with a local charity or recycling partner to pick it up from your home.

4

Receive Your Refund

Once the pickup is confirmed by our partners, we will process a full refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing