Returns & Sleep Trial Policy
We want you to love your new organic sleep experience, which is why we offer a generous 365-night trial on our mattresses. If you are not completely satisfied after a 30-day adjustment period, we will help you arrange a return for a full refund.
Test Your Mattress
Sleep on your new Avocado mattress for at least 30 nights to allow your body time to adjust to the support of organic latex.
Initiate a Request
If you decide it is not the right fit, contact our customer experience team via our online portal within your trial period.
Schedule a Pickup
We do not require you to re-box the mattress; instead, we will coordinate with a local charity or recycling partner to pick it up from your home.
Receive Your Refund
Once the pickup is confirmed by our partners, we will process a full refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing